✨ Treating your nearest and dearest to A&M this year? We’re extending our returns period for orders placed from 29th October - 23rd December 2024, so they can return their jewels until 31st January 2025. Gifting has never been so stress free ✨. For a
We do accept returns on unworn, unopened earrings for that extra piece of mind!. To qualify for a return, earrings must be:. 💍Be unworn and not tried on. 💍Returned within 28 days of purchase. 💍Show no signs of wear or damage. 💍In their original c
We are so sorry to hear that your item is faulty, please see from the warranties below if you faulty item is eligible for return. If so, please use our Online Returns Portal or get in touch with us at [email protected] who can chat furth
Thinking of Returning Something? Let’s Make It Easy 💫. We want you to love every piece you receive, however, if something’s not quite right, we are here to support. You have 28 days from the date of purchase to return your item for an exchange, refu
If you do not have a printer don't worry - all of our return options are printerless!. When you request a return via our returns portal you will have the option to choose from Royal Mail Drop home collection or a printerless QR Code. Once your return
Returning a Gift? We've Got You 💝. You can return a gift through our Returns Portal - super easy and straightforward. To get started, you’ll just need:. The original purchaser’s email address. The order number. ✨ Want to keep it a secret?. No worrie
Yes! You can return your online order to any of our standalone boutiques. Our in-store teams will be able to process a refund, credit note or exchange for you. Please note that items bought online or at our standalone boutiques cannot be returned to
Eligible products can be returned within 28 days from the date of purchase. To start the returns or exchange process please head to our Returns Portal. Please note - if your item was bought in the US or EU you will need to head to the EU Returns Port
All jewellery purchased from one of our concession stores can be returned via our portal, for an exchange or store credit refund💫. Unfortunately, we are not able to refund the original payment method when a concession item is returned online as we d
We are now offering instant exchanges, so you do not need to wait for an item to be approved by our returns team before an exchange goes out💫. Please opt for an instant exchange in our portal. You will need to enter your card details to pre-authoris
We’re Here to Make Things Right 💫. We’re so sorry to hear something wasn’t quite right with your order. We’re all about quality, care, and making you feel amazing in your jewellery, so if your item isn’t perfect due to a genuine fault or issue, we’v