Can I Return An In-Store Concession Purchase From Selfridges, Harrods, or Fenwicks Online?Updated a few seconds ago

For returns of in-store concession purchases 👇

💫 If you have purchased from one of our A&M concessions in-store:

💍Selfridges London

💍Selfridges Manchester Trafford Centre

💍Selfridges Manchester Exchange Square

💍Harrods

💍Fenwicks Necastle 

You are able to return your items via our portal, for an exchange or store credit refund.

Please check our returns policy before proceeding with your return request 💌

💎 Unfortunately, we are unable to refund the original payment method when a concession item is returned online as we do not have access to the concession's till system.

💛 If you would like a refund back to your original payment method, please go back to the concession store or email our team at [email protected] who can run you through the process.

For returns of purchases made with the online retailer 👇

If your item was purchased online directly from any of the retailers listed above or any retailer other than A&M, we’re unable to process the return for you.

This is because the original purchase was made through the retailer’s online store, the order and any warranty for the item will sit with them. We would recommend for you to contact the retailer directly to arrange your return or for any warranty support 💌