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What materials are used to create Astrid and Miyu jewellery?

Metals. We are committed to providing our customers with high-quality jewellery that not only is premium in design, but also reflects our resourceful choice to make low-impact, circular additions to your jewellery box.14k Gold14k solid gold is a prec

How do I find my ring size?

The majority of our rings come in sizes L, N, P & S. To make sure your ring is the right fit for you, please refer to our size chart before you order. Please find our size guide page here, where you can find a handy step-by-step guide to find your ri

How do I keep up to date with new collections launching?

What is your warranty policy on all products?

WARRANTIES & POLICIES. Welded Chains:. Welded bracelets & anklets come with a 1 year warranty, in which the first month covers loss. If you have any issues with your welded jewellery, please reach out to your nearest store or our Customer Care team,

Gift Cards/ E- Gift Cards

You can purchase a physical or E-gift cards here. For E-gift cards, you will receive an email with the E-gift card attached which can then be forwarded directly to the intended recipient. You can also head into one of our stores to purchase a physica

Lost or stolen Jewellery

All of our jewellery is covered by a 1 year warranty. Unfortunately, the 1 year warranty does not cover the loss or theft of jewellery. Loss due to a potential fault that has not been registered prior to the loss, or at the time of purchase, would no

Jewellery care for plated items

We have put together a comprehensive jewellery Care Bible where you find some tips and tricks for restoring your piece and also for general care of your plated items and storage directions for your jewellery to keep them sparkling (just like you). ht

Tarnished Jewellery

Tarnishing can be a natural reaction which occurs when the acidity of our skin (our PH balance) reacts to the metal of the jewellery. This discolouration can also be caused by prolonged contact with water, sweat and everyday cosmetics. You can find o

Necklace Sizing

Our chain necklaces, pendant necklaces & chokers range between lengths of 33cm-50cm. Most of our necklaces have an in-built extender chain, so you can add up to 5cm to the length of the chain. We do not sell these extenders separately. We have all th

Tattoo

Come and visit one of our Tattoo Studios in the UK. We only offer tattoos from our lookbook, meaning we cannot accommodate personal designs. Age restrictions:.

Re-sizing your welded bracelet

Shortening your chain:. Making your chain bigger:. Increasing the size of welded items is not covered by the warranty, as the size is confirmed at the time of your appointment. Length cannot be added to bespoke chains, only removed. If you would like

Huggies Clasp

We're sorry to hear that you are having a bad experience with one of our items.As our earrings are made of sterling silver, this metal is soft but durable and can be adjusted. If you get your nail on the edge of the post which is the part that goes t

Story Chain Information, Returns, Alterations and Repairs

Our Story Chain range allows you to use our iconic charms to customise a bespoke 9kt bracelet, necklace or anklet to tell a personal story! As they are bespoke, no one will share the same piece as you!. Can I edit or return my story chain if I change

I have a nickel allergy, is your jewellery safe?

Our jewellery is made from 92.5% sterling silver and goes through rigorous testing to ensure it is nickel safe. However, in case of a severe nickel allergy, we would suggest avoiding sterling silver jewelllery, as there could be a slight chance of a