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What Materials Are Used To Create Astrid & Miyu Jewellery?

We’re all about quality, sustainability, and sparkle!💫 At Astrid and Miyu, we carefully select premium materials to create pieces that are as kind to the planet as they are to your jewellery box!. 💛14k Gold. Our 14k solid gold is made from 58.3% pu

How Do I Find My Ring Size?

To make sure your ring is the right fit for you, please refer to our virtual ring sizer, found on the product pages on each of our rings💍. Or please find our size guide page here, where you can find a handy step-by-step guide to find your ring size

What Is Your Warranty Policy On All Products?

WARRANTIES & POLICIES. 💛Welded Chains:. Welded bracelets & anklets come with a 1 year warranty, in which the first month covers loss. Welded rings are not covered for loss. If you have any issues with your welded jewellery, please reach out to your

Gift Cards/ E- Gift Cards

You can purchase a physical or E-gift cards here💫. For E-gift cards, you will receive an email with the E-gift card attached which can then be forwarded directly to the intended recipient. You can also head into one of our stores to purchase a physi

Lost Or Stolen Jewellery

All of our jewellery is covered by a 1 year warranty. Unfortunately, the 1 year warranty does not cover the loss or theft of jewellery. Loss due to a potential fault that has not been registered prior to the loss, or at the time of purchase, would ma

Jewellery Care For Plated Items

We have put together a comprehensive Jewellery Care Bible where you find some tips and tricks for restoring your piece and also for general care of your plated items and storage directions for your jewellery to keep them sparkling (just like you)✨. �

My Jewellery Has Tarnished

Tarnishing can be a natural reaction which occurs when the acidity of our skin (our PH balance) reacts to the metal of the jewellery💍. This discolouration can also be caused by prolonged contact with water, sweat and everyday cosmetics. You can find

Necklace Sizing

Our chain necklaces, pendant necklaces & chokers range between lengths of 33cm-50cm💎 Most of our necklaces have an in-built extender chain, so you can add up to 5cm to the length of the chain. We do not sell these extenders separately. We have all t

The Clasp On My Huggie/ Hoop Won't Close

We're sorry to hear that you are having a bad experience with one of our items. Our earrings are made of sterling silver, this metal is soft but durable and can be adjusted💫. If you get your nail on the edge of the post (the part that goes through y

I Have A Nickel Allergy, Is Your Jewellery Safe?

Our jewellery is made from 92.5% sterling silver and goes through rigorous testing to ensure it is nickel safe💍. However, in case of a severe nickel allergy, we would suggest avoiding sterling silver jewelllery, as there could be a slight chance of

I Have Had A Reaction To The Metal In My Jewellery, Can I Return The Item?

We’re sorry to hear your jewellery isn’t feeling quite right. That is never what we would want for you!. Our piercing jewellery is crafted to industry standards, using metals clearly listed in the product descriptions so you know exactly what you’re