Lost Or Stolen JewelleryUpdated 19 days ago

All of our jewellery is covered by a 1 year warranty. Unfortunately, the 1 year warranty does not cover the loss or theft of jewellery. 

If an item gets lost due to a potential fault, but this fault had not been registered with us prior, or at the time of purchase, we would not be able to replace it.

 We recommend that you contact your home, contents or travel insurance company to make a claim with them directly. If you require a proof of purchase, you are able to reach out to us at [email protected]💫