Astrid and Miyu GB logo
Astrid and Miyu GB logo

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Delivery

My Order Hasn't Arrived Yet, What Should I Do?

We are so sorry to hear your order has not arrived yet. When your order is dispatched you will receive a shipping confirmation email along with your tracking information. If you have not received this or your tracking link is not providing any update

Do You Ship To My Country?

We ship internationally!. If you're based in the EU please visit eu.astridandmiyu.com. If you're based in the US or Canada please visit us.astridandmiyu.com. If your shipping country is not available to select at checkout, we apologise. This is likel

How Long Does Delivery Take?

💌 Delivery Timings & Special Orders. We’re working hard to get your beautiful new pieces to you as quickly as possible - here’s everything you need to know about dispatch times and personalised orders. 🚚 Standard Delivery. We aim to dispatch all st

How Is My Order Packed?

Our jewels come in all different sizes and therefore we have have perfect sized boxes to fit them!. Your beautiful new piece will arrive in a suedette pouch, inside a perfectly sized box and if you have ordered a 9k or 14k solid gold item you will al

How Do I Track My Parcel?

All our deliveries can be tracked, so you will be sent a tracking link in your shipping confirmation or you can log in to your customer account💌. Otherwise, please message us on our Live Chat or email us at [email protected] and we can

What Courier Will My Parcel Be Shipped With?

📦 UK & International Delivery - What You Need to Know. We know how exciting it is waiting for your new pieces, so we’ve made our delivery options as speedy and reliable as possible 💌. UK Delivery Options. You can choose between:. 🚚 Royal Mail Trac

Do I need to pay Customs and Duties charges?

All international orders include duties and taxes, so there will be no additional charges upon delivery ✨. Please note - you may be required to provide additional information for customs. Please keep an eye on your emails for any information regardin

Do You Ship To A PO Box Address?

Please note that we are currently unable to deliver to PO Box numbers. This is to ensure the safe delivery of your Astrid & Miyu order.

UK Delivery

💎Standard delivery. Free / 2-4 working days. 💍Next Day Delivery*. Free over £100/ Order by 1pm for next day delivery. *Orders placed after 1pm on Friday will be shipped on the next working day unless Saturday delivery is opted for. *This time frame

EU Delivery

💫 Delivery Info - Europe. We want you to get your sparkle as soon as possible! Here’s everything you need to know about delivery times and costs across Europe ✨. IRELAND. Standard Delivery – Free | 3–5 working days. Express Delivery – €10 (Free on o

North America Delivery

✈️ Please find the options for delivery within North America below ✈️. USA. Standard Delivery. Free / 8-10 working days. Express Delivery. $15 / Free on orders over $175. 2-4 working days. CANADA. Standard Delivery. Free / 8-10 working days. Express

International Delivery

Standard Delivery - Duties & taxes included. £15 shipping fee  -  7-10 working days. Free shipping on orders over £120. Shopping in Europe or North America? Visit our Europe site and US site for quicker delivery times.

My Order Is Being Sent Back You

We are so sorry to hear that your order is being returned to us!. If your order is being returned back to our warehouse, please reach out to our customer care team at [email protected] with your full shipping address and order number so