Please do not hesitate to contact us about any problems or assistance you may need when ordering with us. We are dedicated to making your experience with us the best it can be!

Astrid and Miyu GB

Our free standard delivery should be with you in 2 - 4 working days. 

If you opted for our next day delivery service and you ordered before 1pm you will receive this next working day.

All jewellery purchased from one of our concession stores can be returned via our portal, for an exchange or store credit refund. Unfortunately, we are not able to refund the original payment method when a concession item is returned online as we do

All jewellery purchased from one of our concession stores can be returned via our <a href="https://www.astridandmiyu.com/pages/returns">portal</a>, for an exchange or store credit refund.Unfortunately, we are not able to refund the original payment method when a concession item is returned online as we do not have access to the concession&apos;s till system to process a refund.If you would like a refund back to your original payment method, please go back to the concession store to receive this or email our team at customercare@astridandmiyu.com.

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