Can I Return Items From Harrods, Fenwicks or Selfridges Online?Updated 14 days ago

All jewellery purchased from one of our concession stores can be returned via our portal, for an exchange or store credit refund.

Unfortunately, we are not able to refund the original payment method when a concession item is returned online as we do not have access to the concession's till system to process a refund.

If you would like a refund back to your original payment method, please go back to the concession store to receive this or email our team at [email protected].