How to book an warranty appointment for my welded bracelet?Updated 37 minutes ago
If your bracelet is within the 1 year warranty and you still have your chain we will be able to get this re-welded or shortened free of charge! We do see a lot of success in the repairs and see a continued lifespan of the bracelet with no further issues, which we hope you get to enjoy for much longer.
Please note - Lost welded bracelets can only be replaced within the first month. We offer a 1 month cover for loss, as issues with the fitting and manufacturing process of the bracelet will show in this time.
You can get your warranty appointment booked via this link - booking system link
Appointments are available between Monday - Sunday at 10am-12pm and 5-6pm at our concessions and boutiques. Please note if your bracelet was conducted at one of our concession stores (Selfridges and Fenwick), we are not able to book an appointment in standalone boutique and we will need to book the appointment back in at the original concession store for you - Cancellation/no show fees apply