Can I cancel my appointment?Updated a month ago

You can manage and cancel your appointment here.

Appointments which are missed or cancelled within 24hrs are subject to a £20/ €25 fee, as stated in your booking confirmation email. 

Any exceptions to this policy in extenuating circumstances can only be at the store manager’s discretion to revert the cancellation charge, and this is not at the discretion of the customer care team. Store information can be found here