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Astrid and Miyu GB

Holiday Extended Returns Policy 2026&#xA0;We want you (and your loved ones) to completely fall in love with your new stacks. To give you extra peace of mind over the festive season, any order placed between 12th October and 23rd December, 2026 can be returned until&#xA0;31st January 2027.&#xA0; You can set up your return here:&#xA0;<a data-fr-linked="true" href="https://www.astridandmiyu.com/pages/returns">https://www.astridandmiyu.com/pages/returns</a> *This excludes any bespoke/custom items, gift cards, and any non-refundable items.

Holiday Extended Returns Policy 2026. We want you (and your loved ones) to completely fall in love with your new stacks. To give you extra peace of mind over the festive season, any order placed between 12th October and 23rd December, 2026 can be ret

Holiday Extended Returns Policy

Returns

How To Return

Return & Refund Policy

Can I Return Earrings?

My Item Is Faulty, How Do I Return It?

Will My Loyalty Points Be Refunded?

I Don't Have A Printer, How Can I Return My Item?

How To Return A Gift

Can I Return My Order To Any Store?

Instant Exchanges

Pre-Piercing Appointment Checklist

Can I Bring My Own Jewellery For A Piercing Appointment?

Age Restrictions And ID Required For A Piercing Appointment

Do You Offer Free Re-piercing If My Jewellery Falls Out?

Piercing Aftercare

Our Piercing Downsizing Service

Junior Piercing Appointments

I Don't Have A Photo ID, How Do I Get Pierced?

Can I Take My Child / Friend / Pet Into The Piercing Room?

Belly Button Piercing FAQs

Piercing

What Is The Warranty On My Welded Chain And Can I Have It Repaired Or Replaced?

Can I Wear My Welded Bracelet When Swimming?

Re-sizing Your Welded Bracelet

Can I Add Charms On My Welded Bracelets/ How Many Charms Can I Have On My Welded Bracelet?

How To Book A Warranty Appointment For Permanent Jewellery

My Welded Bracelet Isn't From A&M - Can I Add Charms Or Have It Repaired In An A&M Store?

Permanent & Welded Jewellery

Warranty Policy

What Materials Are Used To Create Astrid & Miyu Jewellery?

Gift Cards / E-Gift Cards

Lost Or Stolen Jewellery

Jewellery Care For Plated Items

Jewellery Discolouration

The Clasp On My Huggie / Hoop Won't Close

I Have A Nickel Allergy, Is Your Jewellery Safe?

I Have Had A Reaction To The Metal In My Jewellery, Can I Return The Item?

How Can I Tell How Much Is On My Gift Card And When It Expires?

People, Product And Planet - A&M's Impact

Mi&Yu Discount

Milestone Rings

Product

My Order Hasn't Arrived Yet, What Should I Do?

Do You Ship To My Country?

How Long Does Delivery Take?

How Is My Order Packed?

How Do I Track My Parcel?

What Courier Will My Parcel Be Shipped With?

Do I Need To Pay Customs And Duties Charges?

Do You Ship To A PO Box Address?

UK Delivery

EU Delivery

North America Delivery

International Delivery

My Order Is Being Sent Back You

Delivery

Can I Cancel My Order?

Can I Update My Address?

Can I Edit My Order After It Has Been Placed?

I Am Having Problems Placing My Order, What Should I Do?

How Do I Use A Promotional Code?

How Do I Use A Gift Voucher Or Discount Code?

What Payment Methods Do You Accept?

How Long Does It Take For The Payment To Be Taken For My Order?

What Packaging Do You Use?

A Payment Was Made But I Have Not Received An Email Confirmation / Received My Order

Something Is Missing From My Order / I Have Received The Wrong Item

Orders

What Is The Story Chain Range?

Story Chain Alterations And Repairs

Can I Edit Or Return My Story Chain If I Change My Mind?

Story Chains

What Tattoos Do You Offer?

Tattoo Age Restrictions

Do You Offer Tattoo Touch Ups?

Bespoke Tattoos General Information

How The Bespoke Tattoo Service Works

Bespoke Tattoos FAQs

Tattoo Aftercare

Sunkiss™ Tattoos

Tattooing

What Information Do I Need To Provide To Order A Pre-order?

What Are My Payment Options For A Pre-Order Via Purple Dot?

What Happens To My Money When I Make A Pre-Order?

How Will I Know If The Delivery Date Changes My Pre-order?

How Do I Update The Delivery Address On My Pre-order?

Can I Make Changes Or Cancel My Pre-order?

Pre-order Shipping Dates?

Pre-orders

Loyalty Rewards For Reviews

Can I Use My Loyalty Points In Store?

Do You Offer A Recycling Scheme?

Is There An Expiry Date On Loyalty Points?

Club A&M Loyalty Program

Do I Get Loyalty Points When I Pay With A Gift Card?

Can I Shop Without Creating An Account?

I Need To Change My Marketing Preferences

How Do I Keep Up To Date With New Collections Launching?

Loyalty & Account

What Forms Of Payment Do You Accept?

About Paypal Pay Later

PayPal Pay Later FAQs

About Klarna

Klarna FAQs

Blue Light Discount

Payment & Ordering

Where Is My Local Astrid & Miyu Store?

Can I Reschedule/ Cancel My Appointment?

Stores

Holiday Extended Returns PolicyUpdated an hour ago