Can I Make Changes Or Cancel My Pre-order?Updated 14 days ago
Unfortunately we cannot make changes to the items in your pre-order once the order has been placed.
However, you can cancel your pre-order and receive a refund at any time before it has been fulfilled via this link: https://www.astridandmiyu.com/pages/manage-pre-orders
If you do not know the order number associated with your pre-order you should be able to find your email confirmation by searching 'Purple Dot' into your email's inbox. Purple Dot is our pre-order platform 💌
You will receive an email confirming the refund and will see the money back in your account within 3-5 business days, depending on your bank's processing times.