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How do I use a promotional code?Updated 7 months ago

If you have a promotional code to use on our site (lucky you!), it's easy enough - just enter the code in the box labelled 'Gift card or discount code' at the checkout, click 'Apply' and if your basket meets the conditions of the offer, your code will apply. Please note sale items, sets & solid gold are excluded from all promotional codes unless specified otherwise.

Please also note that you can't use multiple codes in one transaction, nor can codes be applied retrospectively. If you are having trouble using your code, our customer care team can assist you at [email protected].

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